A backup is performed automatically several times a day. It is currently not possible for you to manually perform a backup.
If the backup is successfully completed, you can restore it via your account on the konsoleH web interface. If you have trouble restoring a backup, please contact our support team.
The backup is always made to another host machine on which the instance is not running.
No, the Storage Share is not available as long as the restore is running. (This may take up to 1-2 days depending on the backup size). As soon as the restore is finished, you will receive an email.
A snapshot function is currently not available.