Update / Upgrade

Last change on 2022-11-28 • Created on 2022-07-21 • ID: KO-CA75D

How are updates rolled out?

We at Hetzner Online will carry out updates automatically as soon as we have thoroughly tested them. You as the customer will not need to perform any updates. You will see notices from Nextcloud about updates, but you can ignore these. You will not be able to perform the updates. Our team will do that for you.

What is the update strategy for Storage Shares?

  • We provide and test minor releases in a timely manner.

  • When new major releases are released, we wait until they are made available in the Nextcloud Stable channel. This usually happens when the first minor release is released after the major release.

  • When we plan an upgrade for all instances, we inform all clients accordingly on Hetzner Status. If you are subscribed to the Status Updates for Storage Shares, you will also receive an email.

Is it possible to upgrade/downgrade my account? Do I have to migrate my data?

Yes, you can upgrade to a larger account size and you do not need to migrate your data to do this. If you want to downgrade your account, this is also do-able, but you need to make sure your data is under the limit for the smaller plan that you would like. Otherwise, the downgrade will not work. Also, with an account downgrade, you do not need to migrate the data yourself.

To upgrade/downgrade your account, log into konsoleH. Then go to the correct Storage Share. In the left-hand menu, you should see a pencil icon next to Account Type. Click directly on the pencil. You can then change the size by going to New Account Type and choosing the size you want.

Can I migrate from an old Storage Share to a new Storage Share line?

Yes, it is possible to upgrade to the new Storage Share products.

Do I have to transfer data manually?

No, you do not have to transfer your data. You get to keep all your data.

Will there be any downtime?

No, the upgrade takes place without downtime.

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