Access with FTP/FTPS - Hetzner Docs

With FTP, you can manage data directly on the host server.

The FTP protocol is built upon two connections:

First connection	Second connection
Via port 21, for all commands	For the transfer of all file content

Connections via port 21 can be differentiated into active and passive modes.

With the active mode, the ftp server attempts to establish a connection to the client (server -> client). However, this can be blocked with the client's firewall, and a timeout may occur. As a solution to this problem, you can use the passive mode.

With the passive mode, a connection is built from the client to the server (client -> server). The method for activating the passive mode differs between different client programs. For that reason, you should check your program's help guides.

General information:

Connections using FTP are not encrypted. Only FTPS (FTP+TLS) connections are encrypted.

Software:

Below are only a few examples of software that you can use for this protocol.

Windows	Linux	Android
Windows Explorer	FileZilla	AndFTP
FileZilla	ftp	TotalCommander (FTP Plugin)
WinSCP	ncftp
	lftp

Below explains how to add your Storage Box as a network location in Windows Explorer. A network location is simply a shortcut to network services such as FTP sites.

Prepare the access details

To mount the Storage Box into the local file system, you have to provide the domain that points at the directory of your user. Provide the domain in the following format:
- Main user
```
u#####.your-storagebox.de
```
- Sub account
```
u#####-sub#.your-storagebox.de
```

Open the Windows Explorer

In the Windows Explorer, navigate to "Add a network location":
- Windows 10: On the left, click on This PC. And then at the top, click on Computer and then on Add a network location.
- Windows 11: On the left, click on This PC. And then at the top, click on the three dots and then on Add a network location.

Connect the network location

A new window should have popped up.
- Click on Next twice.
- Enter your Storage Box address in the text field and click on Next, for example:
  
  Replace <username> with your own username.
```
ftps://<username>.your-storagebox.de
```
- Untick Log in anonymously and enter the name of your Storage Box.
- Click on Next twice, and then on Finish.

Provide login credentials

Enter your username and password in the open window. Alternatively, you can save your password from Windows.

Access data

After clicking on Log on, you will be able to access your Storage Box under This PC (Windows 10/11).

You should now be able to access your Storage Box data via the newly added shortcut.