Access with SFTP/SCP

Last change on 2022-06-03 • Created on 2020-05-18


By using SFTP and SCP, you can access your Storage Box. This is completely encrypted.

Please use your assigned hostname <username>, username, and password. If you also plan on using a sub-account on your Storage Box, please make sure to also use the sub-account username for the connection.

Authentication using SSH keys

If you access your Storage Box by using SFTP/SCP, you can also authenticate yourself with a public key. Further information and an example are available on the following site: Backup Space SSH Keys.

Connection Error

11: Application Error

If you receive this error while connecting via SFTP or SCP, then that is the result of the SSH key forwarding. Please deactivate the forwarding and try again.


This article only addresses a limited selection of software that you can use for this protocol.


  • WinSCP (SFTP)
  • FileZilla (SFTP)


  • scp
  • sftp
  • FileZilla (SFTP)


  • ES File Explorer (SFTP)
  • AndFTP (SFTP)

SSH host keys

In order to ensure the authenticity of the connection, you can compare the host keys of the Storage Box with the following keys below.

SHA256:XqONwb1S0zuj5A1CDxpOSuD2hnAArV1A3wKY7Z3sdgM (ED25519)
SHA256:RWkLouD9tfTwdboJOzjiWo5njZI59Hcta82ttAWxDA0 (DSA)
SHA256:oDHZqKXnoMtgvPBjjC57pcuFez28roaEuFcfwyg8O5c (ECDSA)
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