Access with SFTP/SCP

With SFTP/SCP, you can manage data directly on the host server by connecting to it via a locally installed client.

General information:

• Connections using SFTP/SCP are completely encrypted.
• You can authenticate either via a password or via a SSH key.

Software:

Below are only a few examples of software that you can use for this protocol.

1. Install software

   If your preferred software is not installed yet, install it now.

2. Connect to the Storage Box

   Once the software is installed, connect to your Storage Box as explained in their official documentation, for example:

   • WinSCP (SFTP)
   • FileZilla (SFTP)
   • scp
   • sftp

   Use port 22 and provide the following host / hostname:

   • Main user

     u#####.your-storagebox.de

   • Sub account

     u#####-sub#.your-storagebox.de

   If the software supports SSH keys and you've added one on your Storage Box, you can use it to authenticate. Further information is available in the following article: Storage Box SSH Keys.

4. Verify the fingerprint

   When you connect to the server via SSH, it will ask you to confirm the fingerprint before it establishes a connection. If you want to confirm that this is the correct fingerprint, you can compare the fingerprint from your connection to the fingerprints listed in the Storage Box overview.

   If the fingerprint from your connection matches one of the listed fingerprints, it confirms the authenticity of the connection. Usually, your system should automatically save the verified fingerprint for future connections.

4. Known Issues

   • Connection Error

     If you receive the error below while connecting via SFTP or SCP, then that is the result of the SSH key forwarding. Please deactivate the forwarding and try again.

     11: Application Error

Once the connection was built successfully, you should be able to access your Storage Box data via the client.