Order processing

Last change on 2024-11-19 • Created on 2020-03-25 • ID: GE-0F3B3

Introduction

Here, you can find an overview for how long we need to finish orders for certain products.

We check and update this page 1x per week1.

When we accept your order, we send you an email. The times below are valid starting on the date when you receive this email.

Location Germany

Model Standard Customized2
AX41-NVMe usually a few minutes about 10-12 workdays1
AX42 usually a few minutes about 10-12 workdays1
AX52 about 5-6 workdays1 about 10-12 workdays1
AX102 about 5-6 workdays1 about 10-12 workdays1
AX162-R about 2-3 workdays1 about 10-12 workdays1
AX162-S about 5-6 workdays1 about 10-12 workdays1
DX153 (always customized) - about 10-12 workdays1
DX182 (always customized) - about 10-12 workdays1
DX293 (always customized) - about 10-12 workdays1
EX44 usually a few minutes about 10-12 workdays1
EX101 about 5-6 workdays1 about 10-12 workdays1
EX130-R about 5-6 workdays1 about 10-12 workdays1
EX130-S about 5-6 workdays1 about 10-12 workdays1
GEX44 usually a few minutes about 10-12 workdays1
GEX130 about 10-12 workdays1 about 10-12 workdays1
RX170 usually a few minutes about 10-12 workdays1
RX220 usually a few minutes about 10-12 workdays1
SX65 several weeks several weeks
SX135 about 2-3 workdays1 about 10-12 workdays1
SX295 usually a few minutes about 10-12 workdays1
Server Auction (SB-Line) usually a few minutes -
Storage Box (BX-Line) usually a few minutes -

Location Finland

Model Standard Customized2
AX41-NVMe usually a few minutes about 5-6 workdays1
AX42 usually a few minutes about 5-6 workdays1
AX52 usually a few minutes about 5-6 workdays1
AX102 about 2-3 workdays1 about 5-6 workdays1
AX162-R about 2-3 workdays1 about 5-6 workdays1
AX162-S about 2-3 workdays1 about 5-6 workdays1
DX153 (always customized) - about 5-6 workdays1
DX182 (always customized) - about 5-6 workdays1
DX293 (always customized) - about 5-6 workdays1
EX44 about 2-3 workdays1 about 5-6 workdays1
EX101 usually a few minutes about 5-6 workdays1
EX130-R about 2-3 workdays1 about 5-6 workdays1
EX130-S usually a few minutes about 5-6 workdays1
RX170 usually a few minutes about 5-6 workdays1
RX220 usually a few minutes about 5-6 workdays1
SX65 several weeks several weeks
SX135 usually a few minutes about 5-6 workdays1
SX295 usually a few minutes about 5-6 workdays1
Server Auction (SB-Line) usually a few minutes -
Storage Box (BX-Line) usually a few minutes -

Managed products

Model
Storage Shares usually a few minutes
Web hosting (all levels) usually a few minutes
Managed vServers (MC line) usually a few minutes
Managed servers about 1 workday1

If the product you ordered is not online within the setup times mentioned above, please contact us at serverorderstatus@hetzner.com.


  1. Workdays are Monday to Friday, except for public holidays.
  2. Customized servers are servers with additional hardware, such as additional drives, NIC, or USB sticks, etc. Custom orders also include any orders with special requests for server locations, or servers which are upgrades for existing servers. The specified times do not apply to customised solutions.
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