Order processing

Introduction

Here, you can find an overview for how long we currently need to finish orders. (The last update was: 2 September 2025).

The estimates that we list on this page are only valid for new server orders beginning starting on the date of the last update. The times listed here are meant to be a rough guide. If you made an order before the last update listed here, the estimate that you see here may be different from the actual time you wait for your order. We update the wait times based on the current capacity to complete orders.

We check and update these times once a week. Therefore, we recommend that you check this page regularly so that you always have the lastest information about the wait times.

As always, we will work hard to complete your order as quickly as possible.

German locations

Finnish location

Managed products

* Unless we state it otherwise, the times we estimate here are meant for all customized server models. Customized servers are servers with additional hardware, such as additional drives, NIC, or USB sticks, etc. Custom orders also include any orders with special requests for server locations, or servers which are upgrades for existing servers.

The above times do not apply to Custom Solutions organized by our Custom Solutions Team.

If your wait time is much longer than the estimate listed here, please contact our team at serverorderstatus@hetzner.com.