Order processing

Introduction

Here, you can find an overview for how long we currently need to finish orders and deploy the products/services in them.

When we accept your order, we send you an email. The times below are valid starting on the date when you receive this email.

These times are estimates and are not legally binding. They are meant to be a rough guide. We check and update them once a week. However, these times may, in fact, change during the week before the next update. So the time that you see listed here may be different from the actual time you wait for your order. Please keep this in mind. We will work hard to process your order as quickly as possible.

German locations

Finnish location

Managed products

* Unless we state it otherwise, the times we estimate here are meant for all customized server models. Customized servers are servers with additional hardware, such as additional drives, NIC, or USB sticks, etc. Custom orders also include any orders with special requests for server locations, or servers which are upgrades for existing servers.

The above times do not apply to Custom Solutions organized by our Custom Solutions Team.

If your wait time is much longer than the estimate listed here, please contact our team at serverorderstatus@hetzner.com.