Order processing

Last change on 2023-03-24 • Created on 2020-03-25 • ID: GE-0F3B3

Introduction

Here, you can find an overview for how long we need to finish orders for certain products.

We check and update this page 1x per workday1.

When we accept your order, we send you an email. The times below are valid starting on the date when you receive this email.

Location Finland

Model Standard Customized2
AX41 up to about 5-6 workdays[1] up to about 5-6 workdays1
AX41-NVMe up to about 5-6 workdays[1] up to about 5-6 workdays1
AX52 few minutes up to about 2-3 workdays1
AX101 few minutes up to about 2-3 workdays1
AX161 (always customized) - up to about 2-3 workdays1
EX101 a few weeks a few weeks
PX93 (always customized) - up to about 2-3 workdays1
SX64 few minutes up to about 2-3 workdays1
SX134 few minutes up to about 2-3 workdays1
SX294 few minutes up to about 2-3 workdays1
DX152 (always customized) - up to about 2-3 workdays1
DX181 (always customized) - up to about 2-3 workdays1
DX292 (always customized) - up to about 2-3 workdays1
RX170 few minutes -
RX220 few minutes -
Server auction (SB-Line) few minutes -
Storage Box (BX-Line) few minutes -

Location Germany

Model Standard Customized2
AX41 few minutes up to about 2-3 workdays1
AX41-NVMe few minutes up to about 2-3 workdays1
AX52 few minutes up to about 2-3 workdays1
AX101 few minutes up to about 2-3 workdays1
AX161 (always customized) - up to about 2-3 workdays1
EX44 few minutes up to about 2-3 workdays1
EX101 few minutes[^] up to 2-3 workdays 3
PX93 (always customized) - up to about 2-3 workdays1
SX64 few minutes up to about 2-3 workdays1
SX134 few minutes up to about 2-3 workdays1
SX294 few minutes up to about 2-3 workdays1
DX152 (always customized) - up to about 1-2 workdays1
DX181 (always customized) - up to about 1-2 workdays1
DX292 (always customized) - up to about 1-2 workdays1
RX170 few minutes -
RX220 few minutes -
Server auction (SB-Line) few minutes -
Storage Box (BX-Line) few minutes -

Managed products

Model
Storage Shares few minutes
Web hosting (all levels) few minutes
Managed vServers (MC line) few minutes
Managed servers ca. 1 workday1

If the product you ordered is not online within the setup times mentioned above, please contact us at serverorderstatus@hetzner.com.


  1. Workdays are Monday to Friday, except for public holidays.
  2. Customized servers are servers with additional hardware, such as additional drives, NIC, or USB sticks, etc. Custom orders also include any orders with special requests for server locations, or servers which are upgrades for existing servers.
  3. Pending orders up to xx month yyyy will be completed as soon as possible, however we cannot provide a specific time frame.
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