Verification of contact details
After you use your email address for the first time as the domain owner for a new domain (excluding .at), a verification email will be sent to the address provided in the contact details. This contains a link to verify your email address. If you do not click the link within 14 days, the domain will be suspended and will no longer be accessible. If you do not verify your email address within 90 days, the domain will be deleted.
This applies to both newly registered and existing domains. This also applies to domains transferred to Hetzner with unverified contacts.
Note: Existing contacts do not require initial verification.
FAQ
Why is the verification described above being introduced?
Verification of contact details is a requirement of the Internet Corporation for Assigned Names and Numbers (ICANN) and the German registry DENIC.
What do the emails for verifying contact details look like?
Please note that the emails have no connection to Hetzner in terms of resellers. The domain emailverification.info is used for both the confirmation link and the sender address. For .de domains, your-emailverification.de is used.
How can I reactivate a blocked domain?
If you still have the verification email, you can use it even after the 14-day period has expired to verify your contact information and unlock the domain. If you no longer have the email, we can resend it upon request.
Does every new contact actually have to be verified?
Yes, every new handle registered as the holder of an (international) domain must be verified. The only exception is if you use an email address for a new handle that has already been verified for another handle. In that case, the new handle is automatically verified.
When do I have to verify a new contact?
The verification email is sent when the contact is registered as a holder for the first time. In the case of a transfer, for example, this only happens once the transfer has been successfully completed and the contact has been entered in the subsequent update.