Change Access Data

Last change on 2026-01-13 • Created on 2020-01-20 • ID: KO-D5FDE

For our administration interface konsoleH, we recommend taking these steps:

Log on with your client number and password to https://accounts.hetzner.com.

Change client password

You can set a new password in Hetzner Accounts user account under “Password” on the left.

Change the domain level/the FTP passwort

Then go to konsoleH and click on the correct domain in the account overview. Go to "Services" in the left-hand menu, and then click on "Login data". Then click on "Edit" for the main user and for all other FTP users.

Important note: You may need to also change the new password in the FTP Client (for example, Filezilla).

Change mailbox passwords

Click on the domain in the product overview and select "E-mail" on the left. Then click on the mailbox, change the password and save it. Do this for all mailboxes. For more information, please see this article.

Please note: The new password will need to be adjusted in the mailclient (e.g. Outlook) if necessary.

Change MySQL password

Click on the hosting in the product overview and under "Services", select "MariaDB/MySQL". Then click on the "gear-icon". Overwrite the passwords and click on "Save". Do this for all databases.

Important note: You may need to also change the new password in the configuration files of the installed MySQL software.

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