This article is a basic introduction; it shows you how to create an account and how to navigate to the most important parts. You can also watch an introduction video below.
Account creation
Requirements
To create an account, you need:
- A valid email address
- Personal or business contact details
- A billing address
- Optionally, a phone number to help verify your account
Note: Avoid using VPN services when you create the account, and, if possible, do not use a free email address. For more information, see Fraud Prevention.
Registration
- Open https://accounts.hetzner.com/login
- Select “Register now”.
- Enter all the required information.
- Confirm your email address via the link we send to you.
- Log in to your new account.
Navigation on your Hetzner account
The dashboard provides a central overview of your products, projects, invoices, and security-related information. Watch this video to get a detailed guided tour.
I lost my password. How can I get new access details?
You can reset your password with your client number and main email address here: https://accounts.hetzner.com/password/lost
Attention: If you do not remember your client number and email address, please send us an email at info@hetzner.com.
Where can I find my customer number?
Once you log in (using your email address and password), you’ll find your customer number in the top right-hand corner of every panel by clicking on the icon .
Alternatively, go to the contact details. There, you’ll find your customer number at the top centre of the page. The customer number always begins with K.
Common next steps
New users typically start with:
- Creating a Cloud server
- Setting up a Storage Share
- Adding a payment method
- Enabling two-factor authentication