This article provides comprehensive information about rackspot reservations for dedicated servers.
Product description
A rackspot reservation allows you to expand your existing dedicated server setup in the future. This is particularly useful if you:
- want to use additional or specially configured (customized) dedicated servers,
- want to implement internal cabling between your servers,
- or are planning a consistent setup within a neighboring/nearby rack area.
A rackspot reservation guarantees that the relevant space in the data center will be reserved for your future use.
How can I make a rackspot reservation?
For both existing servers and new orders, you should check in advance whether a rackspot reservation is possible. Please contact our support team. Write a support ticket for the relevant server. The support team will confirm whether or not the space is free on a case-by-case basis.
Please see our price list for the monthly costs.
What restrictions may apply?
Our dedicated servers differ in design, power supply, and network connection. Some models require special conditions that cannot be met in every rack area. Therefore, a reserved space may not suitable for certain server models.
Typical situations with restrictions:
- Different server models
Depending on the model, there may be special requirements (such as additional space or increased power consumption). These conditions are not available in all spaces.
- Network connections
Servers with 10G uplinks must be housed in designated rack areas.
- Special setups
If you need to connect multiple servers closely together or require additional internal cabling, special rack areas (“special racks”) are available for this purpose. These cannot be combined with standard rack spots.
Important note: Not every rack space can be combined with every server model. This applies both if you want to migrate existing servers and if you want to place newly ordered servers in a reserved space. There is no automatic compatibility check. Before placing an order or making a change, please check with our Product Advice / Customer Service Team to clarify whether your server model can be operated in a reserved rack space. This will help you avoid misunderstandings and ensure that your setup can be implemented as planned. Additional note: We cannot guarantee that a reserved rack space will be permanently compatible with all future server models.
We are happy to advise you on your options BEFORE you make a rackspot reservation.
If the reserved rackspot subsequently proves to be unsuitable for your intended use or your dedicated server model, we will be happy to look into the possibility of moving your server or setup to a more suitable area. Just get in touch with us – together we will find a solution.
What do I need to keep in mind when I cancel a dedicated server?
If you would like to keep and reserve the rackspot when you cancel your dedicated server, you must select the "Rackspot Reservation" option in the cancellation process. The reservation will cost a fee.
If you cannot see the Rackspot Reservation option in the cancellation process, please contact us.