Beta test

Last change on 2024-11-11 • Created on 2024-09-23 • ID: ST-1DE93

When does the beta test begin and end?

The public beta test began on 23 September 2024. Customers who have already been activated can test Object Storage in the beta phase until further notice.

The application period to participate in the beta test has already ended.

Who can participate?

We are no longer accepting new applications for the beta test.

Thank you very much for your interest in our Object Storage product. Stay tuned for the upcoming public launch, where you'll have the opportunity to use our product soon!

Does the Object Storage beta cost anything?

Object Storage can be used free of charge until further notice. We will inform you as soon as a concrete end date for the beta test has been set and before we start charging a fee.

You are free to keep your data after the beta test ended, but you will be charged for storing it from that point on. For more information about the Object Storage billing model, see the Object Storage overview.

What locations are available?

On the beta launch date, Object Storage will be available in Falkenstein (fsn1) only. We plan to add Nuremberg (nbg1) next. After the beta test, Object Storage will be available in all our European locations.

What performance can I expect?

At this stage, we cannot guarantee continuous flawless performance, so please be prepared to potentially run into issues. We want to use this beta test to identify and fix any issues before Object Storage becomes generally available, ensuring optimal performance at the official launch.

If you do run into issues, please let us know (see FAQ below) so that we can fix them.

How safe is my data during beta test?

Knowing how important data security can be even during beta, we made sure that a certain level of security is in place from the start. The main purpose of this beta test is to test the functionality and stability of the product. This means that the service could become temporarily unavailable but we do not expect any data loss.

Where can I submit feedback?

Please share your impressions and feedback via this dedicated forum:

If you wish to report an error or problem, please include the following information so that we can investigate your issue as efficiently as possible:

  • For Cloud Console issues: a screenshot of the page in question (please anonymize personal data such as your customer number in advance).
  • For problems with applications or CLI tools such as s3cmd, mc, etc.: an excerpt from the debug output with meaningful error messages, possibly log file entries that could help us to narrow down the error.
  • For issues with specific buckets: the Bucket ID (not the name!) — you can obtain this via the URL on Cloud Console: click on "Object Storage" in your project and then the name of the Bucket so that the Bucket overview appears. The URL in the address bar of the browser contains the Bucket ID: 
    https://console.hetzner.cloud/projects/<project-id>/buckets/<bucket-id>/overview
  • To report bandwidth or latency issues: the output of mtr or traceroute from the S3 client to visualize the routes that IP traffic takes to the Object Storage. You can also try to measure download speeds using tools such as curl or wget by downloading one of the test files hosted at https://fsn1-speed.hetzner.com/.
  • For security reasons, never post access keys or secret keys!

Thank you for your support!

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