Hetzner Account Getting Started

Last change on 2026-09-14 • Created on 2025-11-26 • ID: GE-35D8F

This article explains how to create an account on Hetzner Account (accounts.hetzner.com) and how to use the account navigation. You can also watch a video for a visual guide.

Register an Account in Five Steps

Requirements

To create an account, you need:

  • a valid email address
  • personal or business contact information
  • a billing address
  • optionally, a phone number for advanced verification

Note: Avoid using VPN services during registration and, if possible, free email addresses. For more information, see Fraud Prevention.

Registration

  1. Open https://accounts.hetzner.com/login.
  2. Select "Register Now".
  3. Fill in all required information.
  4. Click the link in the email to verify your address.
  5. Log in to your new account.

Dashboard Layout and Navigation Elements

  1. Log in at https://accounts.hetzner.com/login.
  2. On the home page, check the section with active products and projects.
  3. Open the "Invoices" tab to view invoices, transactions, and promo codes.
  4. Open the "Settings" tab to view security info such as Support OTP, two-factor authentication, and password changes.
  5. Click your profile icon in the top-right corner to access account options such as contact info, payment methods, and logout.

Reset Password Using Your Customer Number and Primary Email Address

Reset your password using your customer number and primary email address at https://accounts.hetzner.com/password/lost.

Note: If you no longer know your customer number or email address, contact us by email at info@hetzner.com.

Find Your Customer Number in the Dashboard

After logging in, you’ll find your customer number in the top-right corner of any dashboard:

  1. Log in with your email and password.
  2. Click the icon in the top-right corner.
  3. Read the customer number displayed there.

Alternatively:

  1. Open the Contact Information.
  2. Look for the customer number at the top center of the page.

The customer number always starts with K.

New users typically start with the following steps:

Table of Contents