Yes, that is possible. Please take a look at the following page for more information: Dedicated Server Hardware
Yes, you can install your own OS, with your own ISO file, using our KVM Console remote console. Warning: We cannot guarantee the particular OS you want will work; it is not feasible for us at Hetzner to test every OS.
When you order a server, please select the "Rescue System" as the OS. Once the server is online (you will get an email from us informing you of this), you can order a KVM Console remote console. If you already have a server, then you can order a KVM Console right away.
The following page describes how to order a KVM Console and how to use it to mount an ISO file: KVM Console
We don't offer FreeBSD as a pre-installed option, but it is possible for you to install it yourself at any time once the server is online. You can do this by selecting your server on Robot, and then going to the "Rescue" tab. Here you can select a few different (minimal) operating systems to boot into. If you select "FreeBSD" and then reboot, you can log into the FreeBSD Rescue System and install FreeBSD (using the installimage command) on the server.
You can find more information on FreeBSD on the installing FreeBSD page.
Please see our "Order processing" page.
Please see [here] (https://docs.hetzner.com/accounts-panel/accounts/payment-faq/#what-payment-methods-does-hetzner-accept). Please take a look at the rest of the Payment FAQ page for more information on payments and VAT.
Yes, you can order additional IP addresses. Please check the following page for information on what options there are, their prices and how to order/cancel them: IP addresses.
Yes, we offer a backup space. For all of our dedicated servers that cost € 39.00 per month or more, the 100GB backup space is free. This free backup space comes in the form of a Storage Box, which you can order for free on your Robot account.
For all other servers, it costs € 2.90 per month.
You can find more information on backup space on the Backup space page.
Yes, it is possible to connect multiple dedicated servers together in a Gbit LAN. To connect servers, they have to be located in the same rack.
- For new servers, you should mention that you would like this at the end of the ordering process in the comments section.
- For existing servers that are not located in the same rack, you can request for us to move a server. Moving a server costs € 32.77 (€ 70.59 for Dell servers).
- For existing and new servers, we can bring the new servers online in a new rack, and you can ask us to reserve space for moving the existing servers there.
With option 2 and 3: If you decide to move a server, it will lose all its current IPs. If it had a subnet, you will need to order a new subnet via Robot. Note: We allocate subnets only during normal office hours (Mo-Fr 7:30-18:00).
All servers require an additional NIC. You can see the price for it in the list for additional network equipment here:
Please send a support request to our Product Advice/Sales department via Robot. Please ask first if it is possible to move your server. (It is not possible with all server types.)
Here is another very important fact:
If you cancel a server that is already located in a your LAN, then we will assign that free rack spot to another client's server. If you want to keep that rack spot, then please get in contact with us before the cancallation date. We can then reserve that spot for you for a monthly fee of € 8.31.
All dedicated root servers have a dedicated 1Gbit uplink with unlimited traffic.
The servers can communicate with each other via their public IP addresses. Traffic is internal and is thus free.
If two servers are located in the same rack/subnet, then you'll need to add a static route to both of them so they can communicate, as we use VLANs on the switches for security. Alternatively, we can connect them together. See above: "Can multiple servers be connected together in a dedicated Gbit LAN"
That is not possible due to security reasons. Only colocation clients have access to our colocation data centers. And they only have access to their colocation racks.
You can configure your own nameserver(s) or you can use the Hetzner standard nameservers.